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Artificial Intelligence

How Mastercard CEO is preparing for a world where AI agents do the shopping

Listen and subscribe to Power Players with Brian Sozzi on Apple Podcasts, Amazon Music, Spotify, YouTube, or wherever you find your favorite podcasts.

Yahoo Finance

Publisher

Aug 20, 2026 at 3:32 PM UTC · 4 min de leitura

How Mastercard CEO is preparing for a world where AI agents do the shopping
Image via Yahoo Finance

Key Signal

$9.3B Second-quarter net revenue

Last Updated

há 9 horas

Traduzindo…

Listen and subscribe to Power Players with Brian Sozzi on Apple Podcasts, Amazon Music, Spotify, YouTube, or wherever you find your favorite podcasts.

Mastercard (MA) CEO Michael Miebach vividly recalls working on long-term strategy as the new CEO of an iconic company smack in the middle of the COVID-19 pandemic in early 2020.

His office was inside an empty, sprawling headquarters a few miles from PepsiCo (PEP) in Purchase, N.Y., and next to a furry friend.

"It was a big learning. One of the things that I picked up was it's good to be in the office," Miebach said on the Power Players with Brian Sozzi podcast (see video above; listen below) inside that same sprawling headquarters. "So every day, I drove to the office, including my predecessor, who was our executive chair for a period of time. … One gentleman from our canteen company was brave enough to come in this office. It was five of us and a security person. One of my colleagues brought his dog because his dog sitter wasn't around any longer. And this was the think tank."

What a way to start a CEO tenure!

The German-born Miebach — who has spent his entire career in payment innovation and was Mastercard's chief product officer before snagging the corner-office job — has moved with focused speed to modernize the payments giant founded in 1966.

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